Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using the Handy Work website (localhandywork.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or services.
2. Description of Service
Handy Work is a lead generation platform that connects homeowners with local home service contractors. We provide:
- A platform for homeowners to submit service requests
- Cost guides and educational content about home services
- A verification process to confirm homeowner requests
- Matching of verified requests with qualified local contractors
We are not a contractor, do not perform any home services, and do not employ the contractors in our network. We are a lead generation and matching service only.
3. User Obligations
By using our Site, you agree to:
- Provide accurate and truthful information in all forms
- Not submit fraudulent, spam, or misleading requests
- Not use automated tools or bots to submit requests
- Not attempt to circumvent our verification process
- Not use the Site for any unlawful purpose
4. Lead Sharing and TCPA Consent
When you submit a service request and provide consent through our form, you agree that your contact information and project details may be shared with a vetted local service professional. By checking the consent box on our forms, you specifically consent to:
- Being contacted by Handy Work via phone, text, or email
- Having your information shared with one selected local contractor
- Being contacted by that contractor regarding your project
This consent is not a condition of using our Site. You may revoke consent at any time by contacting us.
5. No Guarantee of Service
Our Commitment to You
When you submit a verified request through Handy Work, we connect you with a qualified local contractor who has been vetted for licensing and insurance. If your matched contractor doesn't respond within 24 hours, contact us and we'll connect you with another professional at no additional cost.
We do not guarantee that you will receive a response from a contractor, that any contractor will be available in your area, or that the work performed by a contractor will meet your expectations. We facilitate introductions only and are not responsible for the quality, timeliness, or outcome of any work performed.
6. Cost Estimates and Guides
Cost information provided on our Site is for informational purposes only. Actual costs may vary significantly based on your specific project, location, market conditions, and other factors. Cost estimates are not quotes and should not be relied upon as such.
7. Intellectual Property
All content on this Site — including text, images, logos, and design — is the property of Handy Work and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Handy Work shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our Site or services.
We are not responsible for any disputes between homeowners and contractors, including but not limited to quality of work, pricing disagreements, property damage, or personal injury.
9. Indemnification
You agree to indemnify and hold harmless Handy Work, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.
10. Modifications
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the new Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions.
12. Contact
For questions about these Terms, please contact us at legal@localhandywork.com.